We recommend that a waterproof liner is used with any electronic timing device or any accessory with electronic components to protect it from moisture. An extra large liner is recommended for the Timesulin device – [...]
We welcome new stockists and will be pleased to provide you with information. To contact our Customer Support team by e-mail, click on the link Contact Us to complete the website e-mail contact form. Or, e-mail info@friouk.com with full [...]
We have many such requests and are very happy to assist with leaflets. To contact our Customer Support team by e-mail click on the link Contact Us to complete the e-mail contact form. Or, e-mail info@friouk.com with full details [...]
We will be happy to send flyers to you for your clinic and patients. To contact our Customer Support team by e-mail click on the link Contact Us to complete the e-mail contact form. Or, e-mail info@friouk.com with full [...]
We will process your return and refund within 3-5 days of receipt of the item. Please note that the refund can only be made to the card used to purchase the goods. The refund should [...]
Mistakes do happen occassionally, but we do our best to sort them out as quickly and smoothly as possible. If something is missing from your order, please contact our Customer Support team on +44 (0)1437 [...]
Every so often mistakes do happen, but we do our best to sort them out as quickly and smoothly as possible. If you have received an incorrect item in your order, please contact our Customer [...]
If your item was faulty or damaged on arrival, please contact our Customer Support team on +44 (0)1437 741700 within 48 hours of receipt and follow the returns process stated below and we will organise a [...]
If you would like to return a product, please follow the steps below within 10 days of receipt: 1. In all cases, please advise us of the reason for the return. You may do this [...]
You will receive an automatic confirmation e-mail advising you that your order has been processed. Orders are generally dispatched within 24 hours of receipt except on weekends or bank holidays. If you order before 2.00pm [...]
