July 2016

We are organising an event and would like to include flyers in our info packs – how do I contact FRIO?

2017-07-04T18:19:37+01:00

We have many such requests and are very happy to assist  with leaflets. To contact our Customer Support team by e-mail click on the link Contact Us to complete the e-mail contact form. Or, e-mail info@friouk.com with full details [...]

We are organising an event and would like to include flyers in our info packs – how do I contact FRIO?2017-07-04T18:19:37+01:00

I am an Educator/DSN/Practice Nurse and would like flyers for our clinic – how do I contact FRIO?

2017-07-04T18:19:37+01:00

We will be happy to send flyers to you for your clinic and patients. To contact our Customer Support team by e-mail click on the link Contact Us to complete the e-mail contact form. Or, e-mail info@friouk.com with full [...]

I am an Educator/DSN/Practice Nurse and would like flyers for our clinic – how do I contact FRIO?2017-07-04T18:19:37+01:00

When will I receive my refund?

2016-07-06T11:59:09+01:00

We will process your return and refund within 3-5 days of receipt of the item. Please note that the refund can only be made to the card used to purchase the goods. The refund should [...]

When will I receive my refund?2016-07-06T11:59:09+01:00

I have received only part of my order

2016-07-06T11:58:43+01:00

Mistakes do happen occassionally, but we do our best to sort them out as quickly and smoothly as possible. If something is missing from your order, please contact our Customer Support team on  +44 (0)1437 [...]

I have received only part of my order2016-07-06T11:58:43+01:00

I have received an incorrect item

2016-07-06T11:58:19+01:00

Every so often mistakes do happen, but we do our best to sort them out as quickly and smoothly as possible. If you have received an incorrect item in your order, please contact our Customer [...]

I have received an incorrect item2016-07-06T11:58:19+01:00

Faulty or damaged items

2017-07-04T18:19:37+01:00

If your item was faulty or damaged on arrival, please contact our Customer Support team on  +44 (0)1437 741700 within 48 hours of receipt and follow the returns process stated below and we will organise a [...]

Faulty or damaged items2017-07-04T18:19:37+01:00

How do I return an item?

2020-02-03T15:10:28+00:00

If you would like to return a product, please follow the steps below within 10 days of receipt:  1. In all cases, please advise us of the reason for the return. You may do this [...]

How do I return an item?2020-02-03T15:10:28+00:00