How long will my FRIO wallet last?
Matthew Williams2017-01-21T15:42:15+00:00Under correct use FRIO cooling wallets are guaranteed for one year. For optimal performance it is recommended to renew your FRIO wallet every two years.
January 2017
July 2016
Extended Travel of more than 4 weeks
Matthew Williams2016-07-06T13:40:37+01:00We recommend that travel plans of more than 4 weeks (one month) are discussed with your Diabetes Specialist Nurse (DSN).
Does a FRIO® wallet prevent insulin from freezing?
Matthew Williams2017-07-04T18:19:34+01:00We cannot advise you on the use of FRÍO® travel wallets in cold and freezing or other extreme conditions because tests in these conditions have not been carried out. Any customer testimonials we have received [...]
Care of Wallet: Drying-out, Cleaning and Storage
Matthew Williams2017-07-04T18:19:34+01:00Drying Out, Cleaning and Storage When not in use, remove the inner wallet from the outer cover and allow to completely dry out naturally until the gel returns to crystal form. To keep the crystals [...]
Can a FRÍO® be used for other medication?
Matthew Williams2017-07-04T18:19:34+01:00Yes, FRÍO® wallets can be used for other medications that can be stored at room temperature. We strongly recommend that users of medication other than insulin ask their GP, pharmacist or the medication’s manufacturer for [...]
What is the FRÍO®’s average life span?
Matthew Williams2016-07-06T13:38:01+01:00The FRÍO® has a manufacturer’s guarantee of 12 months. Meanwhile, many of our customers have advised us that their FRÍO® has lasted for several years, but this will depend on how often it is used [...]
How long is In-use Insulin safe in a FRIO®? When do I ‘top-up’/’re-activate’ my FRIO?
Matthew Williams2016-07-06T13:37:36+01:0028 days (one month) – this is the life of most* in-use insulin. * Check your manufacturer’s information leaflet for your specific medication, noting that Novo Nordisk states 6 weeks for some brands but it [...]
What temperature does the FRIO® maintain?
Matthew Williams2017-07-04T18:19:35+01:00The FRIO® wallet maintains the required temperature range (18-26°C (64.4-78.8°F)) – for in-use insulin. Please note that it is not a ‘fridge alternative. In-use insulin can be stored at room temperature for up to 28 [...]
VAT Relief and Eligibility; Which Illnesses are Considered Chronic? VAT Exemption Declaration
Matthew Williams2017-07-04T18:19:35+01:00Who is eligible for VAT Relief? VAT law states that you must be ‘chronically sick or disabled’ to qualify for VAT relief. A person is ‘chronically sick or disabled’ if they either: • have a [...]
Official UK Travel Advice Re Carrying FRÍO® Wallets on Board Aircraft (www.gov.uk)
Matthew Williams2017-07-04T18:19:35+01:00Please see the link to the Government’s website for comprehensive information related to transportation of cooling gel packsfor essential medical purposes: https://www.gov.uk/hand-luggage-restrictions/essential-medicines-and-medical-equipment The gov.uk website states: Essential medical equipment You can take medical equipment with [...]